Shipping policy

Last updated: February 1, 2025

At Dusesic, we are committed to delivering your orders quickly and reliably, no matter where you are in the world.

🌍 Shipping Coverage

We offer FREE worldwide shipping on all orders unless otherwise stated on the product page.

⏱️ Order Processing Time

Orders are processed within 1–3 business days (excluding weekends and public holidays).
Once your order is processed, it will be handed over to our shipping partners.

🚚 Estimated Delivery Time

Delivery times may vary depending on your location:

United Kingdom: 5–8 business days
Europe: 7–12 business days
United States & Canada: 7–14 business days
Rest of the World: 10–20 business days

⚠️ These are estimated delivery times and may vary due to customs clearance, carrier delays, or circumstances beyond our control.

💰 Shipping Costs

Free worldwide shipping on all orders
No hidden shipping charges at checkout

(Customs duties, taxes, or import fees—if applicable—are the responsibility of the customer.)

📦 Tracking Information

Once your order is shipped, you will receive a tracking number via email.
Tracking updates may take 24–48 hours to appear after dispatch.

❗ Delays & Lost Packages

Dusesic is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer.
If your order appears delayed beyond the estimated delivery time, please contact us at care@dusesic.com, and we’ll assist you.

📍 Incorrect Address

Please ensure your shipping address is correct at checkout.
Dusesic is not responsible for orders delivered to incorrect addresses provided by the customer.

📩 Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: care@dusesic.com
Address:
Unit A, 82 James Carter Road
Mildenhall, Bury St. Edmunds
England, IP28 7DE
United Kingdom